Shipping Cost and Methods
Pepper Shack offers shipping of all hot sauces and fiery goods within the US and Internationally. Shipping costs are calculated
based on the total weigh of items in you shopping cart. Shipping charges are calculated via real-time using published FEDEX and UPS rates based upon exact weight and actual destination address. We offer combined shipping or discounted shipping for bulk orders. Please contact us through our bulk ordering page.
Shipping Address:
Pepper Shack
12507 Sunset Ave Unit 17
Ocean City, MD 21842
Shipping Rules and Restrictions
Orders must be received by 4pm EST to be processed the same business day. All orders received after 4pm EST will be processed the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.
Lost or stolen shipments
We are not responsible for lost or stolen items delivered in accordance with the delivery practices noted above.
Received Shipments
If your order is being delivered to an office building, apartment complex or similar facility, or to a public institution such as a hotel, school, etc., the shipping carrier may deliver to mailroom employees, receptionists, and similar administrative personnel. Upon acceptance by such personnel, the order will be deemed fulfilled. Please make arrangements accordingly in recieving your order.
Shipping to Multiple Addresses
If you wish to have your order shipped to multiple locations, please contact us through phone or emial. Shipping to multiple locations will incur additional shipping charges and handling times.
Incorrect Shipping Information
Pepper Shack is not responsible for lost orders due to incorrect shipping information. It is your responsibility to provide the most accurate up-to-date e-mail, billing, and shipping information. Please enter your address information in the appropriate boxes and DOUBLE-CHECK for typos and other errors. Orders which are re-routed to a different address (for any reason) may incur additional shipping charges and handling times.
Time to receive your order
Items usually ship from our store within 24 to 48 hours from the time of placing your order. Your tracking number will be sent to you along with your invoice through the email provided during checkout.
